Privacy Policy

The Charter of Fundamental Rights of the European Union establishes that all its citizens have the right to the protection of their personal data. In this context, Regulation 2016/679 of the European Parliament and of the Council, known as the General Data Protection Regulation (GDPR) of the European Union, sets out the rules regarding the processing of personal data by a company.

What is personal data?
Personal data refers to information related to a living person, who is identified or identifiable. This includes any set of information (physical, physiological, psychological, economic, cultural, or social characteristics) that can lead to the identification of a specific person.

Examples of personal data:

• Name and surname;
• Address;
• An email address such as name.surname@company.com;
• Identification card number;
• Location data (e.g., the location data function of a mobile phone);
• An IP address;
• Cookies;

Examples of non-personal data:

• A company’s registration number;
• An email address like info@company.com;
• Anonymized data.

Who is responsible for the collection and processing of data?

Azáfama de Sorrisos, Lda. is responsible for the collection and processing of your personal data, through the appointment of a Data Protection Officer (DPO). However, within the scope of its activity and if deemed necessary, it may use external services to ensure the purposes indicated here.
It is important to highlight that all its employees are bound by a duty of confidentiality regarding your personal data. They are duly informed of the importance of complying with this legal duty and are held accountable for it.

What data can be collected and how?

Azáfama de Sorrisos, Lda. primarily collects and processes the following personal data: name, mobile phone number, and email address. This collection may be carried out through the following means:

• Telephone call;
• Email;
• Website;
• In person

Regardless of the technology used to collect your personal data, Azáfama de Sorrisos, Lda. protects it in accordance with the protection requirements stipulated by the GDPR. Under no circumstances will you be asked for information about your philosophical or political beliefs, party or trade union membership, religion, private life, racial or ethnic origin, as well as information regarding your health or sexual orientation.

Purpose and Processing of Personal Data

Your personal data is intended for inclusion in a database that Azáfama de Sorrisos, Lda. may use for the following purposes:

• Quotation requests;
• Purchase of tickets/transport titles and/or other services;
• NET invoices;
• Contact management;
• Profile updates;
• Suggestions and complaints;
• Recruitment;
• Lost and found services;
• Conducting market research, evaluation surveys, and statistical analyses;
• Compliance with other legal or regulatory obligations;

Failure to provide certain personal data, or providing false data, may impair or even prevent the provision of services or information you have requested. In such cases, Azáfama de Sorrisos, Lda. will inform you of the essential need to provide the relevant personal data.

Processing encompasses a wide range of operations performed on personal data, whether by manual or technological means, such as registration, organization, storage, adaptation, modification or correction, retrieval, consultation, use, limitation, deletion, or destruction, in strict compliance with applicable laws.

Azáfama de Sorrisos, Lda. assures you that:

• Your personal data will be processed lawfully and transparently, ensuring fairness in the treatment (“lawfulness, fairness, and transparency”);
• The data collected will have specific purposes, which will be communicated to you at the time your personal data is collected (“purpose limitation”);
• Only the personal data necessary to fulfill the specific purposes will be collected and processed (“data minimization”);
• Efforts will be made to ensure that your personal data is accurate and up-to-date, considering the purposes for which it is processed (“accuracy”);
• Your personal data will not be used for purposes that are not compatible with the original purpose of collection;
• Your personal data will be retained only for the time necessary to fulfill the purposes for which it was collected (“storage limitation”);
• Adequate technical and organizational safeguards are in place to ensure the security of your personal data, including protection against unauthorized or unlawful processing, accidental loss, destruction, or damage, using appropriate technologies (“integrity and confidentiality”).

Who Are Your Personal Data Shared With?

The data collected and held by Azáfama de Sorrisos, Lda. may be transmitted or disclosed, in compliance with confidentiality obligations and the principle of purpose that guided their collection, to the following entities:

• Entities within the group to which Azáfama de Sorrisos, Lda. belongs;
• Subcontractors who will assume the responsibilities inherent to the GDPR policy on behalf of Azáfama de Sorrisos, Lda., and in accordance with the specified purposes;
• Judicial or administrative authorities (investigations, inquiries, legal or administrative proceedings) where such disclosure is mandatory.

What Are Your Rights?
Under the General Data Protection Regulation (GDPR), Azáfama de Sorrisos, Lda. guarantees you the following rights:

• Information: You have the right to be informed about the processing of your personal data;
• Access: You can access the personal data that is held about you;
• Erasure: You can request the deletion of personal data that is no longer necessary or if its processing is unlawful;
• Objection: You have the right to object to the processing of your personal data for marketing purposes or for reasons related to your particular situation;
• Restriction: You can request the restriction of the processing of your personal data in specific cases;
• Portability: You have the right to receive your personal data in a machine-readable format and to transmit it to another data controller (“data portability”);
• Receiving your personal data in machine-readable format and sending it to another data controller
• Automated Decisions: You can request that decisions made based on automated processing that affect you significantly and are based on your personal data are made by individuals, not solely by computers;

To exercise your rights, you should contact the Data Protection Officer (DPO) at geral@montedoramalho.com.

Cookie Policy

The Azáfama de Sorrisos, Lda. website uses cookies to improve your browsing experience and for marketing purposes. It is important to read the following policy because by continuing you agree to its use.
‘Cookies’ are small text files that are stored on your computer or mobile device via your web browser, retaining only information related to your preferences and therefore not including your personal data.
The use of cookies will help the website to recognise your device the next time you visit, improving the browsing experience and increasing the speed and efficiency of the websites‘ response. Each cookie has a function and an expiry date.
At any time you can, via your browser, decide to be notified of the receipt of cookies, as well as block their entry into your system. However, if you refuse to use cookies on the website, you will not be able to access it.
Azáfama de Sorrisos, Lda. reserves the right to change its Privacy Policy and/or Cookies Policy at any time, and such changes will be publicised on this website.